JOB PURPOSE (Describe in a sentence WHY the position exists.)

The Flight Operations Administrator is responsible for providing comprehensive administrative and documentation support to the Post Holder – Flight Operations, with particular responsibility for the maintenance, review and control of operational manuals and regulatory documentation.

The role requires sufficient aviation regulatory knowledge and experience to independently manage document-level editorial and administrative activities and maintain the quality and accuracy of operational documentation.

KEY ACCOUNTABILITIES (Minimum 6) – Functional competencies

•    Provide administrative and documentation support to the Post Holder – Flight Operations. 
•    Maintain, review and update Flight Operations manuals, including OM-A, OM-B, OM-C and OM-D. 
•    Ensure operational documentation remains accurate, current and aligned with applicable regulatory requirements.
•    Draft, edit, proofread and format operational manuals, procedures and other Flight Operations documentation. 
•    Monitor relevant regulatory changes and support required updates to manuals and procedures. 
•    Manage manual revisions, document control, approvals and distribution. 
•    Support documentation requirements for regulatory audits, inspections and compliance activities. 
•    Coordinate with internal departments and relevant stakeholders on operational documentation and manual updates.
•    Independently handle routine documentation and administrative matters, escalating matters to the Post Holder where necessary. 
•    Maintain accurate records of manual revisions, regulatory submissions and approvals.
 

Minimum qualifications (if applicable)

•    Bachelor's degree or diploma in Aviation Management, Aeronautical Engineering, Business Administration or a related field. 
•    Relevant aviation industry experience may be considered in lieu of a specific aviation qualification.

Minimum experience (if applicable)

•    Minimum 2 to 5 years of relevant experience within Flight Operations, airline/business aviation operations, AOC administration, operational documentation, technical publications or a similar aviation environment. 
•    Previous experience maintaining or supporting AOC operational manuals and controlled documentation is highly preferred. 
•    Experience working within a regulated aviation environment and dealing with aviation authorities, compliance requirements or operational audits would be an advantage.

Skillset (job specific technical & system skills if applicable)

•    Working knowledge of aviation regulations, including San Marino CAR OPS 1, EASA and GCAA requirements. 
•    Familiarity with AOC Operations Manuals (OM-A, OM-B, OM-C and OM-D) and OEM documentation. 
•    Strong technical writing, editing and document-control skills. 
•    Good attention to detail and organizational skills. 
•    Ability to work independently and exercise sound judgement on matters requiring escalation. 
•    Strong written and verbal communication skills. 
•    Proficiency in Microsoft Office applications.

Internal Relationships

• All department

External Relationships

• Aviation authorities

Financial Authority

• As per the DOA

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